Are patients becoming more entitled?

A dangerous post, but a few pertinent issues which have been bothering me for a while! I called her into my consulting room, thinking to myself “this is great, I’m doing well for time today, only 15-20 minutes late and it’s nearly the end of the workday!” She, however, did not meet my smile with a smile…

High Expectations & Professional Accountability

As a general rule, medical practitioners are high achievers, having at least elements of ‘type A personalities’ and obsessive traits – we are usually highly conscientious and have a deep sense of responsibility in all that we do.  We often have higher expectations of ourselves than others do of us.  This makes it all the…